Legal information and privacy policy

1. Legal information

The website www.france-montagnes.com (hereinafter referred to as the “site”) is the property of FRANCE MONTAGNES located at the following address: Alpespace, 24 Rue St Exupéry, 73800 Porte-de-Savoie.

The publication director of the site is Jean-Luc BOCH, President of FRANCE MONTAGNES.

The service provider providing project management assistance is the SILAOS agency, whose registered office is 13 bis rue d’Amboise – 17000 La Rochelle (website: www.silaos.fr).

The service provider responsible for the direct storage and hosting of the website is THURIA, whose registered office is 21 Avenue de l’Europe – 67300 Schiltigheim (website: www.thuria.com).

2. Access and content

The user acknowledges having read these terms and conditions and undertakes to comply with them.

Access to the site is free.

Users of the site acknowledge that they have the skills and resources required to access and use this platform.

The user of the site acknowledges having checked that the computer configuration used does not contain any viruses and that it is in perfect working order.

FRANCE MONTAGNES makes every effort to provide users with available and verified information or tools, but cannot be held responsible for errors, lack of availability of functionalities or the presence of viruses on its platform.

The site is accessible 24 hours a day, 7 days a week. However, the site editor cannot be held responsible for any discontinuity in the site and its services, whether voluntary or involuntary. In addition, for maintenance reasons, the site editor may interrupt its platform and will endeavour to inform users in advance.

The information provided on the site is for information purposes only and does not exempt the user from carrying out an additional, personalised analysis.

Users undertake to use the site’s services and all the information to which they may have access only for purposes that comply with public policy, accepted standards of behaviour and the rights of third parties.

The user undertakes not to commit any act that could jeopardise the computer security of the site or the computer systems of other users.

The user undertakes not to interfere with or interrupt the normal operation of the site.

The user undertakes, when requested, to provide only complete, accurate and up-to-date information about him or herself.

3. Personal data protection policy

The purpose of this policy is to inform users of the procedures for collecting, processing and using their personal data and of their rights with regard to the protection of personal data in accordance with the applicable provisions, in particular the General Data Protection Regulation of 25 May 2018.

In particular, data concerning you is collected or processed in whole or in part on the occasion of the relationship with users and customers in general ;

Data is collected directly from you, at your request and when using the site.

As part of the use of the website and associated services, several types of personal data may be collected.

The data collected corresponds mainly to the following categories:

• identity-related data (surname, first name, address, e-mail address, etc.)
• connection data (date, time, Internet address, protocol of the visitor’s computer, page consulted, etc.);

Mandatory data is indicated in the collection forms by an asterisk. In their absence, the service linked to this collection may not be provided.

Depending on the case, FRANCE MONTAGNES processes all or part of your data for the following main purposes:

• the management and monitoring of customer relations in general;

Depending on the case, the data processed is intended for the following people:

• depending on the case, the various departments of FRANCE MONTAGNES
• any sub-contractors and contractual and commercial partners (tourist information system, booking engine, web service provider, sales follow-up tool, customer relationship management, etc.);

Furthermore, the data may be communicated to any authority legally entitled to know about it, in particular in the event of a judicial requisition from the judicial, police or administrative authorities.

FRANCE MONTAGNES keeps your data in accordance with a retention policy set in such a way that the data is kept for a period proportional to the purpose for which it was collected.

In accordance with the provisions of the implementation of the General Data Protection Regulation, you have the right to access, question and rectify data concerning you.

You also have the right to information, access, limitation, rectification, deletion, portability and objection regarding your personal data. You have the right to object to your data being used for canvassing purposes, particularly commercial canvassing.

You also have the right, depending on the case, to have your data rectified, completed, updated, blocked or deleted if it is inaccurate, incomplete, ambiguous, out of date, or if its collection, use, communication or storage is prohibited.

You may exercise your rights by contacting the following e-mail address: info@france-montagnes.com.

In the interests of confidentiality and the protection of personal data, FRANCE MONTAGNES must ensure the identity of the user before replying to his/her request. Therefore, any request to exercise these rights must be accompanied by a copy of a signed identity document.

FRANCE MONTAGNES uses a range of intelligent security measures (physical, electronic and administrative) in order to protect the information that we collect about you from misuse by any third party who should not have access to it. The measures we put in place protect you against any unlawful processing of your data, as well as against any accidental loss, destruction or damage.

4. Cookies

Users are informed that during their visits to the site, one or more cookies may be automatically installed on their browsing software and terminal equipment.

A cookie is a block of data used to record information relating to the user’s browsing on the site.

The cookies used by FRANCE MONTAGNES are used for the purpose of analysing traffic and the use made of the site.

Browser settings allow users to be informed of the presence of one or more cookies and, if necessary, to refuse them.

Users may, if they wish, activate or deactivate the use of cookies by selecting the appropriate settings in their browser software.

Each browser has a different configuration for managing cookies and user choices. It is described in the help menu of the user’s browser, which will tell them how to modify their choices with regard to cookies. By way of example :

Safari™: https://support.apple.com/fr-fr/guide/safari/ibrw850f6c51/mac

Chrome™: https://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647

Firefox™: https://support.mozilla.org/fr/kb/cookies-informations-sites-enregistrent

It is not possible to provide detailed, up-to-date information on these parameter-setting elements, which are under the sole exclusive control and authority of the browsing software publishers.

For information purposes, users may obtain additional information :

• from the publishers of their browser software on their website ;

• more generally on the CNIL website at www.cnil.fr by using the keyword “cookies” in search engines.

The user is informed that such deactivation could prevent the use of certain functions, pages and areas of the site, for which FRANCE MONTAGNES cannot be held responsible.

FRANCE MONTAGNES draws the user’s attention to the fact that when they accept or oppose the installation or use of a cookie, a consent or refusal cookie is installed on their terminal equipment. If the user deletes this consent or refusal cookie, they can no longer be identified as having accepted or refused the use of cookies. Consent or refusal cookies must remain on the user’s terminal equipment.

The user has the right to access, withdraw and modify personal data communicated via cookies under the conditions indicated above.

Users are required to comply with the provisions of the amended French Data Protection Act of 6 January 1978, any breach of which may result in criminal penalties.

In particular, they must refrain from collecting or misusing any personal information they access or may access, and in general from any act likely to infringe the privacy or reputation of individuals.

5. Intellectual property rights

The content of the site, the general structure as well as the software, texts, images (animated or not), photographs, know-how and all other elements making up the site are the exclusive property of FRANCE MONTAGNES or its partners who have authorised it.

Any total or partial representation of this platform by any person whatsoever without the express authorisation of FRANCE MONTAGNES is prohibited and would constitute an infringement punishable by the articles of the Intellectual Property Code.

The same applies to any databases appearing on the website which are protected by the articles of the Intellectual Property Code.

The distinctive signs of FRANCE MONTAGNES and its partners, such as domain names, brands, names and logos appearing on the website are protected by the Intellectual Property Code.

Any total or partial reproduction of these distinctive signs made from elements of the site without the express authorisation of FRANCE MONTAGNES is therefore prohibited, within the meaning of the Intellectual Property Code.

6. Responsibility

As far as possible FRANCE MONTAGNES ensures, before distribution, the sincerity and conformity of the messages and elements appearing on its website. In this respect, it only has a simple obligation of means and cannot under any circumstances guarantee the accuracy or reliability of the information and content of its site, particularly concerning the content (written or visual, photographs) transmitted by partners.

7. Links

Users of and visitors to the site may not set up a link to this site without the express prior authorisation of the site publisher.

Under no circumstances may this authorisation be construed as an implicit affiliation agreement.

In any event, links to the site must be removed at the first request of FRANCE MONTAGNES.

FRANCE MONTAGNES reserves the right to set up links on its platform giving access to web pages other than those on its platform.

Users are formally informed that the sites that they may access via links do not belong to FRANCE MONTAGNES.

FRANCE MONTAGNES may not be held responsible for access by users via links set up within the framework of the site to other resources present on the internet network, nor for the content of the information provided on these sites by virtue of the activation of the link.

8. Modification of legal notice

FRANCE MONTAGNES reserves the right to modify and update this legal notice at any time and without prior notice.

The user is therefore invited to consult it regularly.